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Shipping Policy

At Hoop Aura, we strive to deliver your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1-3 business days.
• Orders are not processed on weekends or holidays.

Shipping Times

• Standard Shipping: 5-12 business days
• Express Shipping: 3-8 business days (when available)

Shipping Costs

• Shipping rates are calculated at checkout.
• Free shipping may be offered during promotional periods.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email.

Delays

• Shipping times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or high seasonal demand.

Lost or Damaged Packages

• If your package arrives damaged or is lost in transit, please contact us at sac@hoopaura.com.